FAQ

Shop Updates

Is my shop empty and you're wondering why? How I typically work is through limited preorders. Usually a few weeks before I'll announce when the next drop is going to be and what will be included. If there's nothing in my shop it means I'm currently sold out. I keep ya’ll up to date on my Instagram but you can sign up for my email list to make sure you don't miss any announcements!

Shipping

I ship all orders via United States Postal Services (USPS) within 7-14 business days of purchasing (with the exception of pre-orders). Tracking info will be emailed to you. Once your order is packed and dropped in the mailbox, it is out of my control.

Currently only shipping to US and Canada. 

 

Returns + Refunds

I do not offer returns. However if your item arrives damaged I will be happy to offer you a refund, or a replacement if possible depending on the item.

 

Care

Polymer clay is lightweight and relatively flexible but should be still treated with great care. Makeup or any other stains can be cleaned with rubbing alcohol, gently wiped with a q-tip. Remove earrings before showering or swimming. 

Resin can be cleaned gently with a soft (non-abrasive) damp cloth using warm, mild soapy water.  

Ceramics should be hand washed only to make sure its life is extended to its fullest.