Mini Mail FAQ's

I missed previous months! Can I buy past Mini Mail prints and stickers?

Yes, soon! I'm planning to bring back all the artwork for sale when I reach the 6 month mark in August. Sign up for my emails to be notified of when they drop!

When can I sign up for Mini Mail?

Anytime! If you sign up between the 1st-20th of the month you will receive that months mail. If you sign up after the 20th your first mail will be the following month. Once you are signed up you'll continue to receive Mini Mail each month and be charged automatically until you cancel your subscription. 

Why hasn't my letter been shipped yet?

All letters are shipped at the end of each month. You will get a notification email when it ships.

When will I receive my letter? Can I track it?

Mini Mail is sent via regular letter post (untracked) at the end of the month. Letters typically arrive within two weeks (US) and 4-6 weeks (international). But don't worry if it's running late! Sometimes things can just take a bit longer with the postal system. If your letter is taking longer please reach out to me (shistinellc@gmail.com) and we will get it sorted!

How can I update my address? Change my payment method? Cancel?

You can update your address, payment details, and cancel your subscription at any time from the customer portal under your account. If you have any trouble with this you can email me and I'll help you!

When is Mini Mail billed each month?

Mini Mail is billed on the same day of the month that you initially signed up. So if you sign up on the 15th of July, you'll be billed on the 15th of August and the 15th of September, etc! If you'd like to cancel your subscription you just need to do so before your next billing cycle.

Can I write you back?

Yes! I'd love to get mail from you! What are YOU creating this month? :)

Shistine
PO Box #64
Geneva, IL 60134
United States

 

Have another question about Mini Mail? Please reach out via email (shistinellc@gmail.com) and I'll get back to you!